REFUND POLICY

REFUND POLICY

UNIVERSAL TECH LLC

UNIVERSAL TECH LLC provides digital services, IT solutions, and software services that are customized and delivered electronically. Due to the nature of digital services, refunds are limited.

Eligibility for Refunds

Refunds may be considered only if:

  • The service has not yet started

  • Payment was made in error or duplicated

  • Services were not delivered as agreed in the contract

Non-Refundable Services

Refunds will not be issued for:

  • Completed or partially delivered services

  • Custom software development

  • Website or mobile application development once started

  • Digital marketing campaigns already initiated

  • SEO, advertising, or paid campaigns in progress

  • Consulting, strategy, or design work once approved

Refund Process

  • Refund requests must be submitted in writing to: info@cinetechstudio.com

  • Requests must be made within 7 days of payment

  • Approved refunds will be processed within 10–15 business days

  • Refunds will be credited to the original payment method

TERMS AND CONDITIONS

UNIVERSAL TECH LLC

By accessing or using our website and services, you agree to the following Terms and Conditions.

Company Information

Company Name: UNIVERSAL TECH LLC
Registration Number (VÖEN): 1407499141
Legal Address: AZ1010, Baku City, Nasimi District, 28 May, building 54, apartment 8
Country: Republic of Azerbaijan

Services

UNIVERSAL TECH LLC provides:

  • Software development

  • Web and mobile application development

  • IT solutions and system integration

  • Digital marketing services

  • IT consulting services

All services are provided according to agreed proposals, timelines, and scope of work.

Payments

  • Prices are listed in the agreed currency

  • Payments must be made in advance or according to contract terms

  • Failure to make payment may result in suspension of services

Intellectual Property

All content, software, designs, and materials developed by UNIVERSAL TECH LLC remain our intellectual property until full payment is received, unless otherwise agreed in writing.

Limitation of Liability

UNIVERSAL TECH LLC shall not be liable for:

  • Indirect or consequential losses

  • Business interruption

  • Loss of data due to external factors beyond our control

Termination

We reserve the right to terminate services if terms are violated, misuse is detected, or payments are not made.

Governing Law

These Terms shall be governed by the laws of the Republic of Azerbaijan.

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